Episode 82: Scott Shute
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What Does It Mean To Be A Compassionate Leader?
Workers have more rights than maybe they've ever harnessed as a collective, and it's shaping the way leaders lead. We're starting to see the research bear out that when we move away from leading by power, into leading with emotional intelligence, that this is actually a way to build a more successful company, a more successful team, and it's a way to be more successful as a person.
Scott Shute is the Head of the Compassion and Mindfulness Programs at LinkedIn, and the author of The Full Body Yes: Change Your Work And Your World From The Inside Out.
This episode focuses on mindfulness and compassion, Scott’s upbringing in rural Kansas, work as religion, and why haven't we been talking about this stuff all along.
Episode Quotes:
How do you define compassion:
“The first part is having an awareness for the other person. The second part is having a mindset of kindness towards them, or a mindset of wishing the best for them. And then the third part is the courage to take action on their behalf. Now this works for our employees, it also works for our customers.”
What has changed about labor to bring us to this moment:
“We've evolved in consciousness and our labor markets have changed. The two things have fit together. By being a good person, I can actually deliver better results for my company and be personally more fulfilled, but also help other people be personally more fulfilled. So it's a little bit of a golden age in work.”
The importance of feedback:
“One of the beauties of getting older is that we see all the mistakes and we've been through enough cycles to see what went well and what didn't go well. And as a leader, that's super helpful because then we can help guide people that are younger or have less cycles of experience. In terms of getting feedback, when we are more comfortable in our own skin, we're not so worried about what everybody else says. It's interesting because then it allows us to be more vulnerable. And in that vulnerability, it allows us to take on feedback to say, I can really hear what you're saying without getting so triggered.”
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